TILT CAREER

 When you take a training course to become a career consultant  in Japan, you learn about the effectiveness of the Self-Career Dock system and acquire the skills to passionately explain its value. However, it's still hard to say that the concept is widely recognized. According to the 2023 Basic Survey on Human Resource Development by the Ministry of Health, Labour and Welfare, only 41.7% of companies have introduced the system. In reality, public awareness seems to be lower. Even if the system is introduced into companies, it may be not being used. The other day, I had the rare opportunity to hear from an HR representatives at a certain company that is actively implementing the Self-Career Dock system. Many career consultants may be able to guess the company name, but here I’ll just refer to it as “a certain company.” It’s a retail company with around 4,000 employees. Currently, it has 10 in-house career consultants who conduct career interviews based on employees’ age mile...

  On April 22, the Ministry of Health, Labour and Welfare issued a press release titled “On the Use of AI at HELLO WORK as Looking Toward the Future.” Initially, starting in this fiscal year (FY 2025), AI will be trialed at 10 HELLO WORKs across Japan. The aim is to assess the potential of AI in performing job placement services, which have traditionally been carried out by humans. When thinking how deeply AI has become embedded in society, it seems to be natural that HELLO WORK would consider making use of it.   Limiting the trial to just 10 locations feels narrow—I can’t help but think it would be better to conduct it nationwide, across all 544 offices. Even if it’s just a pilot program, large-scale data inputs would provide clearer insight into AI’s effectiveness. But, anyway, it must be a positive step forward.   While AI can be applied to various tasks, its most meaningful use at HELLO WORK will likely be in matching job seekers with employers. That is apparent...